HPH Homeowner Survey

Homebuyer Name(s)

Community Name

House Plan

New Address

Homebuyer Phone Number(s) Home

Cell

HPH Representative:   My HPH representative was

Construction Supervisor:   My supervisor was

During the construction process I knew who to contact if I had a concern.

Homeowner Orientation:   My orientation representative was

During the final walk through a thorough demonstration on the specifics of my home was performed (i.e. operation of appliances).

My home was clean at the time of my walk through.

All items on my walk through list were completed prior to closing.

Design Studio:   My consultant was MissyJessicaMelissaVirginia

I was pleased with the variety of available options.

My consultant was enthusiastic, prepared and provided helpful suggestions.

My consultant was knowledgeable about products and product care.

The consultants were responsive to requests and provided prompt and courteous follow-up.

Other options I'd like to see offered include:

Home Construction:

I am satisfied with the quality and workmanship in my home.

HPH employees and contractors were professional and courteous.

Home Closing:

My home was delivered on time.

My closing experience was a positive one.

At closing,my sales representative informed me of the procedures for requesting warranty work.

Financing:

My mortgage experience was a positive one

HPH Buyers Best Program was a factor in my decision to use an HPH preferred lender.

My mortgage lender was

My reason for not choosing Wells Fargo was (optional)

Overall Recommendation:

Overall, I am satisfied with my purchase of an HPH home.

I feel I received a good value for my money.

I would recommend HPH to a friend or relative.

Additional Comments:

Comments: